Predictive technology could revolutionise the way we buy travel – but will we miss the human factor? At the recent ITM Conference in Dublin, delegates heard Google’s account manager Damian Lynch talk about how the search giant was “scraping the surface of ‘anticipation’” when referring to virtual assistant technology built on algorithms and data history to anticipate your needs. And while Lynch also said this concept was “really going to take off”, Amazon has had its eye on the prize for a while.…