Aerospace Monitoring

Consumer habits influencing traveller behaviour

Generational change, mobile technology and consumer travel habits are making an impact on the business travel experience, according to a study published today. The GBTA research of 430 UK business travellers showed the incorporation of mobile into expense management processes, the sharing economy and use of social media to connect with colleagues are key emerging habits. The study found access to wifi ranked the highest when asked ‘what one thing all companies should offer their travellers’ - higher…


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